Customer Service Representative

3 weeks ago


Indianapolis, Indiana, United States Eastgate Chrysler Dodge Jeep Ram Full time
Job Title: Customer Service Representative

We are seeking an experienced and motivated Customer Service Representative to join our team at Eastgate Chrysler Dodge Jeep Ram. This is a great opportunity for someone who is passionate about delivering exceptional customer service and building strong relationships with customers.

Responsibilities:
  • Handle incoming phone calls in a professional and courteous manner
  • Respond to customer inquiries and resolve issues in a timely and effective manner
  • Work directly with managers to ensure customer satisfaction and achieve sales targets
  • Set appointments for prospective and current customers to meet with a member of the sales team
  • Manage high volumes of customer inquiries through phone, email, and text
  • Update client information in our CRM system daily
  • Follow up with existing and prospective customers to ensure satisfaction and identify new business opportunities

Qualifications:
  • Successful Customer Care Representatives must have excellent telephone skills and be able to build rapport with customers quickly
  • Self-motivated and energetic individuals who can work well under pressure
  • Strong organizational skills and ability to multitask and meet daily goals
  • Excellent written and oral communication skills

Benefits:
  • Competitive salary based on experience: $40,000 - $60,000 per year
  • Medical, dental, and vision insurance
  • 401(k) investment plan
  • Paid vacation and holidays


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