Healthcare Services Coordinator

2 days ago


Cary, North Carolina, United States Grace Federal Solutions LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Intake Specialist to join our team at Grace Federal Solutions LLC. As an Intake Specialist, you will play a critical role in ensuring the smooth registration and scheduling process for our patients.

Key Responsibilities:

  • Verify patient insurance coverage and complete upfront collections before the date of service.
  • Obtain pre-authorization and prior-approval for scheduled and pre-registered accounts.
  • Complete pre-registration for patients as required or requested.
  • Schedule new and follow-up patient appointments and communicate cancellations as needed.
  • Maintain inventory of clinical and office supplies and order supplies within budget.
  • Ensure accurate and up-to-date ADT information to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
  • Complete and document all governmental, regulatory, financial, and contractual forms in accordance with procedure.
  • Meet departmental targets for wait times, upfront collections, and registration timeliness.
  • Provide exceptional customer service and consistently demonstrate a caring, positive, professional, and helpful disposition.

Requirements:

  • High School Diploma or GED; college degree preferred.
  • 2 years of customer service and/or clerical experience; experience in a healthcare setting preferred.

What We Offer:

As a valued member of our team, you will have the opportunity to gain valuable experience and build skills in a dynamic and supportive environment. We offer a competitive compensation package and a chance to grow professionally.



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