Healthcare Services Coordinator
2 days ago
We are seeking a highly skilled and detail-oriented Intake Specialist to join our team at Grace Federal Solutions LLC. As an Intake Specialist, you will play a critical role in ensuring the smooth registration and scheduling process for our patients.
Key Responsibilities:
- Verify patient insurance coverage and complete upfront collections before the date of service.
- Obtain pre-authorization and prior-approval for scheduled and pre-registered accounts.
- Complete pre-registration for patients as required or requested.
- Schedule new and follow-up patient appointments and communicate cancellations as needed.
- Maintain inventory of clinical and office supplies and order supplies within budget.
- Ensure accurate and up-to-date ADT information to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
- Complete and document all governmental, regulatory, financial, and contractual forms in accordance with procedure.
- Meet departmental targets for wait times, upfront collections, and registration timeliness.
- Provide exceptional customer service and consistently demonstrate a caring, positive, professional, and helpful disposition.
Requirements:
- High School Diploma or GED; college degree preferred.
- 2 years of customer service and/or clerical experience; experience in a healthcare setting preferred.
What We Offer:
As a valued member of our team, you will have the opportunity to gain valuable experience and build skills in a dynamic and supportive environment. We offer a competitive compensation package and a chance to grow professionally.
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