Automotive Call Center Representative
4 weeks ago
The Automotive Call Center Representative is responsible for answering inbound service calls and scheduling sales or service appointments for Mercedes-Benz of Little Rock dealerships.
Key Responsibilities- Answer all incoming phone calls according to a proven script and schedule service appointments.
- Log customer comments into the Dealership Management System.
- Confirm scheduled appointments with future customers.
- Post scheduled appointments in tracking software.
- Re-schedule "no-show" customer appointments.
- Follow-up with the service department to determine if appointments were kept and schedule future contact as needed.
- Maintain and update customer changes in the database.
- Contact current customer base on current marketing incentives.
- Respond to customer website requests.
- Contact internet clients via email and phone to schedule sales or service appointments.
- Notify necessary departments to inform of appointments set.
- Forward customer concerns to the correct department manager and follow-up.
- Maintain CSI at or above company standards.
- Maintain an organized, clean, and safe work area.
- Participate in required training.
- Follow Safeguards rules and regulations.
- Demonstrate company core values.
- Maintain accurate timekeeping records.
- Comply with company policies and procedures.
- Observe all federal, state, local, and company safety rules and regulations.
- A high school diploma or equivalent is required.
- A minimum of 1 year of customer service experience is required.
- Medical, dental, and life insurance.
- Vision insurance.
- Short-term and long-term disability.
- 401K.
- Paid time off.
- Closed on Sundays.
-
Automotive Call Center Representative
3 weeks ago
Little Rock, Arkansas, United States Mercedes-Benz of Little Rock Full timeJob Summary:The Mercedes-Benz of Little Rock is seeking a highly motivated and customer-focused Automotive Call Center Representative to join our team. As a key member of our sales and service team, you will be responsible for answering inbound service calls, scheduling appointments, and providing exceptional customer service.Key Responsibilities:Answer all...
-
Automotive Sales Representative
4 weeks ago
Little Rock, Arkansas, United States Crain Automotive Team Full timeJob OverviewCrain Automotive Team is seeking a highly motivated and results-driven Sales Consultant to join our team. As a Sales Consultant, you will be responsible for presenting and selling company products and services to new and existing customers.Key Responsibilities:Present and sell company products and services to new and existing customersProspect...
-
Automotive Technician
3 weeks ago
Little Rock, Arkansas, United States Crain Automotive Team Full timeWe are seeking a skilled Automotive Technician to join our team at the Crain Automotive Team. As a Quick Lube Mechanic, you will be responsible for diagnosing, adjusting, repairing, and overhauling automotive vehicles.Key Responsibilities:Perform routine vehicle tune-ups and maintenanceDiagnose and repair automotive vehiclesProvide labor and time estimates...
-
Experienced Automotive Technician
4 weeks ago
Little Rock, Arkansas, United States Crain Automotive Team Full timeWe are seeking a skilled Automotive Service Professional to join our team. As a key member of our team, you will be responsible for accurately diagnosing and repairing complex automotive issues without supervision. Your expertise in maintaining and repairing vehicles from small SUVs and cars to medium duty trucks will be essential in ensuring our customers...
-
Automotive Sales Representative
4 weeks ago
Little Rock, Arkansas, United States Land Rover Volkswagen of Little Rock Full timeJob SummaryWe are seeking a highly motivated and results-driven Automotive Sales Representative to join our team at Land Rover Volkswagen of Little Rock. As a key member of our sales team, you will be responsible for selling new and used vehicles, providing exceptional customer service, and meeting sales targets.Key Responsibilities:Sell and deliver new and...
-
Call Center Operations Manager
4 weeks ago
Little Rock, Arkansas, United States Bank of the Ozarks Full timeJob SummaryAs a Call Center Operations Manager at Bank of the Ozarks, you will be responsible for providing guidance and oversight to our support staff. Your primary goal will be to ensure that day-to-day operations are handled according to established policy and procedure, and that all calls are handled effectively.Key ResponsibilitiesProvide guidance and...
-
Automotive Photographer and Field Representative
4 weeks ago
North Little Rock, Arkansas, United States VINSHOTS Full timeJob OverviewVINSHOTS is seeking a highly motivated and detail-oriented Automotive Photographer and Field Representative to join our team. As a key member of our sales and marketing team, you will be responsible for capturing high-quality vehicle images and providing exceptional customer service to our dealership partners.Key ResponsibilitiesPhotograph and/or...
-
Customer Service Representative
4 weeks ago
Little Rock, Arkansas, United States Workforce Connections, Arkansas Department of Commerce. Full timeJob Title: Call Center RepresentativeWorkforce Connections, Arkansas Department of Commerce, is seeking a skilled Call Center Representative to join our team.About the Role:We are looking for a highly motivated and customer-focused individual to provide exceptional service to our clients. As a Call Center Representative, you will be responsible...
-
Automotive Sales Professional
4 weeks ago
Little Rock, Arkansas, United States ACURA OF LITTLE ROCK Full timeJob Title: Automotive Sales RepresentativeWe are seeking a highly motivated and results-driven Automotive Sales Representative to join our team at ACURA OF LITTLE ROCK. As a key member of our sales team, you will be responsible for selling new and used vehicles, while providing exceptional customer service and ensuring customer satisfaction.Key...
-
Transmission Specialist
4 weeks ago
Little Rock, Arkansas, United States Crain Automotive Team Full timeJob OverviewWe are seeking a skilled Transmission Specialist to join our team at the Crain Automotive Team. As a key member of our team, you will be responsible for maintaining and repairing industrial production and processing machinery.Key Responsibilities:Troubleshoot and repair defective vehiclesPerform routine preventative maintenanceRespond to work...
-
Automotive Warranty Coordinator
4 weeks ago
Little Rock, Arkansas, United States ACURA OF LITTLE ROCK Full timeJob Title: Automotive Warranty AdministratorWe are seeking a highly organized and detail-oriented Automotive Warranty Administrator to join our team at ACURA OF LITTLE ROCK. As a key member of our dealership, you will be responsible for managing all aspects of warranty claims, ensuring timely and accurate submissions, and maintaining excellent relationships...
-
Inventory Coordinator
4 weeks ago
Little Rock, Arkansas, United States Crain Automotive Team Full timeJob OverviewThe Inventory Manager plays a crucial role in ensuring the accuracy and up-to-dateness of company inventory records. This involves conducting thorough counts, examinations, and analyses of inventory levels to verify their consistency with the company's database records.This position requires a high degree of attention to detail, strong analytical...
-
Customer Service Representative
4 weeks ago
Little Rock, Arkansas, United States Arkansas Foundation for Medical Care Full timeJob Title: Customer Service RepresentativeJob Summary:Arkansas Foundation for Medical Care is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and...
-
Automotive Service Porter
3 weeks ago
North Little Rock, Arkansas, United States Keffer Mazda Full timeJob SummaryThe Automotive Service Porter at Keffer Mazda will be responsible for providing excellent customer service and maintaining the cleanliness of the service department and vehicles at our dealership in Huntersville, North Carolina.This is a full-time, hourly position in the auto industry and will report to the Service Manager.The Automotive Service...
-
Customer Service Representative
4 weeks ago
Little Rock, Arkansas, United States Bank OZK Full timeJob Summary:As a Customer Service Representative at Bank OZK, you will be responsible for interacting with customers on behalf of the Bank and providing information about products and services. You will respond to customer complaints, process customer requests, and manage large amounts of inbound and outbound calls in a timely manner.Key Responsibilities:...
-
Fluid Power Sales Representative
4 weeks ago
Little Rock, Arkansas, United States Hydraquip Full timeHydraquip is seeking a skilled Fluid Power Sales Representative to join our team. As a key member of our sales team, you will be responsible for driving sales growth in the Little Rock region by developing and maintaining strong relationships with existing customers and identifying new business opportunities.Key Responsibilities:Develop and execute sales...
-
Painter - Collision Center Specialist
3 weeks ago
North Little Rock, Arkansas, United States Hendrick Automotive Group Full timeJob Summary: We are seeking a skilled Painter to join our team at Hendrick Collision Center in Rock Hill, South Carolina. As a Painter, you will be responsible for applying paint to vehicle parts after repair work is complete, following Collision Center guidelines.Key Responsibilities:Apply paint to vehicle parts using various techniques and equipment.Cover...
-
Customer Service Representative
3 weeks ago
Little Rock, Arkansas, United States Sutherland Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:Provide...
-
Customer Service Representative I
3 weeks ago
Little Rock, Arkansas, United States Jobs for Humanity Full timeAt FIS, we're shaping the future of fintech and we want you to be a part of it. As a Customer Service Representative I, you'll play a key role in resolving support issues for our high-value clients via telephone, IM, and email. You'll work closely with your team to provide exceptional customer service and support all our major client groups: banking,...
-
Customer Service Representative
4 weeks ago
Little Rock, Arkansas, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeAt Domino's Pizza LLC, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Job Summary:We are looking for a friendly and outgoing person to provide exceptional customer service and support to our customers. As a Customer Service Representative, you...