Warranty Claim Specialist
2 days ago
Job Description: We are seeking a highly organized and detail-oriented individual to fill the role of Warranty Claim Specialist at our Richland location.
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- The ideal candidate will have a strong understanding of warranty procedures and protocols, as well as excellent communication skills.">
- This position involves processing warranty claims, analyzing data, and collaborating with service teams and management to resolve issues.">
- The successful candidate will be able to work independently and as part of a team, with a focus on delivering high-quality results and exceptional customer service.">
- This role offers a competitive salary and comprehensive benefits package, including medical/dental/vision/disability insurance, paid time off, and ongoing professional development opportunities.">
Key Responsibilities:
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- Process warranty claims according to manufacturers' criteria and ensure accurate documentation.">
- Collaborate with service teams and management to resolve issues and improve processes.">
- Analyze data to identify trends and root causes of warranty claims.">
- Communicate effectively with stakeholders, including service teams, management, and OEM representatives.">
- Maintain accurate records and reports, including warranty claims and dispositions.">
Education and Experience:
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- High School diploma/GED or equivalent required; 2+ years of experience in warranty, service, or similar field preferred.">
- Efficiency in Basics of Accounting and Microsoft Excel preferred.">
- Ability to pass pre-employment background check and drug screening.">
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