Warranty Clerk

1 week ago

West Columbia, United States Partners Personnel Full time

Partners Personnel is seeking a Warranty Clerk for our client in the Columbia, SC area, the right candidate will have previous experience working in the HVAC industry. This is Monday Friday 8:00 to 5:00 pm

Key Responsibilities:

Evaluate and process warranty claims in a timely and accurate manner.

Provide exceptional customer service to dealers and homeowners, addressing questions

regarding warranty and product registration.

Assist customers with using online tools to track warranty claims and product

registrations.

Review and resolve most non-standard warranty items independently.

Refer highly unusual warranty situations to higher management for review and

reconciliation.

Maintain a working knowledge of HVAC products, parts, and warranty review processes.

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