Housekeeping Department Head
6 days ago
We are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at Shaner Hotel Group. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service are maintained throughout our properties.
Key Responsibilities- Leadership and Supervision: Direct and supervise a team of housekeeping staff to ensure efficient and effective operation of the department.
- Quality Control: Conduct regular inspections to ensure that all areas of the hotel meet our high standards of cleanliness and maintenance.
- Staff Development: Provide training and coaching to housekeeping staff to enhance their skills and knowledge.
- Guest Satisfaction: Ensure that all guest rooms and public areas are clean and well-maintained, and that guest complaints are handled promptly and professionally.
- Inventory Management: Manage the inventory of cleaning supplies and equipment to ensure that the department has the necessary resources to operate effectively.
- Budgeting and Cost Control: Assist in the preparation of the housekeeping budget and ensure that costs are controlled and minimized.
- Experience: A minimum of 2 years of experience in a housekeeping supervisory role in a hotel or hospitality environment.
- Education: High school diploma or equivalent required; some college preferred.
- Skills: Excellent leadership and communication skills; ability to work effectively in a fast-paced environment; knowledge of cleaning techniques and procedures; ability to lift up to 50 pounds.
Shaner Hotel Group is a leading hospitality owner-operator and management company with a portfolio of over 65 properties across the United States and internationally. We are committed to providing exceptional service and experiences to our guests, and we are seeking talented and dedicated individuals to join our team.
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