Hospitality Support Team Member

2 weeks ago


Napa, California, United States Auberge Resorts Full time
Company Overview

Join our dedicated team as a Server Assistant, where your commitment to excellence and collaboration will enhance the dining experience for every guest. In this pivotal role, you will support our service staff, ensuring seamless operations, anticipating guest needs, and crafting unforgettable moments that exemplify outstanding hospitality.

Role Responsibilities
  • Assist in the preparation and clearing of tables, which includes organizing utensils, dishes, and glassware, while promptly removing used items to uphold a tidy and welcoming dining environment.
  • Support servers by delivering beverages to tables, replenishing drinks as necessary, and ensuring guests enjoy a smooth and pleasant dining experience.
  • Engage with guests as required, addressing inquiries, accommodating special requests, and ensuring their comfort throughout their meal.
  • Work in conjunction with servers and other restaurant personnel to guarantee efficient service, relay guest requests or feedback, and coordinate tasks to meet established service standards.
  • Help maintain cleanliness and sanitation standards in the dining area, including wiping down tables, chairs, and surfaces, while adhering to food safety protocols.
Candidate Qualifications
  • Previous experience in a similar role is preferred.
  • Flexibility to work varied hours, including weekends and holidays, as needed by the department.
  • Proficient communication skills in English.
Additional Insights

Auberge Resorts Collection is a distinguished portfolio of exceptional hotels, resorts, residences, and private clubs. Each property offers a unique experience, all embodying a refined approach to luxury and reflecting the essence of the locale through exquisite design, outstanding cuisine, and attentive yet unobtrusive service. With locations across three continents, Auberge invites guests to create lasting memories in some of the world's most sought-after destinations.

SRGA Resort LP is committed to providing equal employment opportunities to all team members and applicants, ensuring a diverse and inclusive workplace.

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