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Housekeeping Operations Manager

2 months ago

Palo Alto, California, United States Schulte Companies Full time
Job Summary

Schulte Companies is seeking a highly skilled and experienced Housekeeping Supervisor to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the cleanliness and maintenance of our facilities, as well as providing exceptional customer service to our guests.

Key Responsibilities
  • Inspect and Maintain Facilities: Conduct regular inspections of all assigned rooms and public areas to ensure they meet our high standards of cleanliness and maintenance.
  • Lead and Train Team Members: Provide guidance and support to housekeeping staff to ensure they have the necessary tools and resources to perform their duties effectively.
  • Ensure Guest Satisfaction: Respond promptly to guest complaints and concerns, and take proactive steps to prevent issues from arising.
  • Manage Supplies and Equipment: Ensure that all housekeeping staff have access to the necessary supplies and equipment to perform their duties.
  • Monitor and Report Maintenance Issues: Identify and report any maintenance issues to the maintenance department in a timely manner.
  • Perform Opening and Closing Shift Duties: Ensure that all housekeeping duties are completed during opening and closing shifts, including making beds, vacuuming, and cleaning.
Requirements
  • Housekeeping Experience: A minimum of 2 years of experience in a housekeeping role, preferably in a hotel or hospitality setting.
  • Leadership Skills: Proven ability to lead and train a team of housekeeping staff.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
  • Attention to Detail: High level of attention to detail and ability to maintain a clean and organized work environment.
Benefits
  • Competitive Salary: A competitive salary and benefits package, including health insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the company.