Patient Service Representative

5 hours ago


Mount Prospect, Illinois, United States Advocate Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities
  • Provide efficient and high-quality service to patients, including registration, scheduling, and billing.
  • Coordinate patient appointments and communicate with patients and healthcare team members as needed.
  • Answer multiple incoming telephone lines and respond to patient inquiries in a timely and professional manner.
  • Resolve patient questions and concerns, including billing and insurance issues.
  • Perform other related duties as required.
Requirements
  • High school diploma or equivalent required.
  • One to two years of customer service experience preferred.
  • Strong communication and problem-solving skills required.
Working Conditions

This is a fast-paced and dynamic environment that requires the ability to work under stressful conditions and handle multiple tasks simultaneously.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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