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Licensed Insurance Customer Service Representative
2 months ago
Staff My Agency is seeking a highly motivated and experienced Licensed Insurance Customer Service Representative to join their team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Responsibilities:
- Deliver outstanding customer service to existing clients, addressing their inquiries and concerns in a timely and professional manner.
- Develop and implement proactive policy retention strategies to ensure client loyalty and retention.
- Prepare and present insurance proposals to clients, highlighting the benefits and value of our products.
- Conduct regular insurance reviews with clients to assess their coverage needs and provide recommendations for improvement.
- Meet and exceed sales goals by identifying new business opportunities and developing strategies to acquire new clients.
- Assist the agency team with various research and follow-up tasks, ensuring seamless communication and collaboration.
Benefits:
- Competitive base salary and highly competitive commission structure.
- Bonus opportunities based on individual and team performance.
Requirements:
- Proven sales experience in a customer-facing role, preferably in the insurance industry.
- Successful track record of meeting sales goals and quotas.
- Excellent interpersonal and communication skills, with the ability to build strong relationships with clients and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Self-motivated and results-driven, with a passion for delivering exceptional customer service.
- P&C license required.
