Dining Room Supervisor

1 week ago


Kingston, New York, United States Revera Full time

**Job Summary**

Revera is a leading provider of senior living services, offering a range of care options to support the well-being of our residents. We are seeking a highly skilled and experienced Food Service Operations Manager to join our team.

**Key Responsibilities**

  • Direct and supervise the activities of the dining room to provide exceptional service to our residents.
  • Ensure shift routines are current, monitor workflow, evaluate performance, and make adjustments as needed to maintain high-quality service.
  • Recruit, orient, and manage dining room staff, including creating work schedules and authorizing leaves of absence.
  • Provide job analysis and role functions for all dietary personnel within their scope of practice.
  • Supervise, coach, redirect, and evaluate dining room staff performance to ensure high productivity and optimal use of staff capabilities.
  • Resolve personnel problems with staff and refer unresolved issues to Food Services.
  • Work in a position of trust with vulnerable adults (residents) and uphold Revera's values and philosophy.

**Requirements**

  • Graduate of a recognized course in Food & Beverage/Hospitality.
  • Completion of courses in service management, guest relations, service excellence, human resources, or equivalent.
  • Completion of Safe Serve (Ontario) or equivalent.
  • Minimum of three years of experience in hotel or restaurant fine dining service.
  • Ability to manage staff and resources.
  • Excellent human relations skills to handle diverse interactions with residents, families, and staff.
  • Good written and oral communication skills in English.
  • Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.


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