Dining Room Supervisor
1 week ago
**Job Summary**
Revera is a leading provider of senior living services, offering a range of care options to support the well-being of our residents. We are seeking a highly skilled and experienced Food Service Operations Manager to join our team.
**Key Responsibilities**
- Direct and supervise the activities of the dining room to provide exceptional service to our residents.
- Ensure shift routines are current, monitor workflow, evaluate performance, and make adjustments as needed to maintain high-quality service.
- Recruit, orient, and manage dining room staff, including creating work schedules and authorizing leaves of absence.
- Provide job analysis and role functions for all dietary personnel within their scope of practice.
- Supervise, coach, redirect, and evaluate dining room staff performance to ensure high productivity and optimal use of staff capabilities.
- Resolve personnel problems with staff and refer unresolved issues to Food Services.
- Work in a position of trust with vulnerable adults (residents) and uphold Revera's values and philosophy.
**Requirements**
- Graduate of a recognized course in Food & Beverage/Hospitality.
- Completion of courses in service management, guest relations, service excellence, human resources, or equivalent.
- Completion of Safe Serve (Ontario) or equivalent.
- Minimum of three years of experience in hotel or restaurant fine dining service.
- Ability to manage staff and resources.
- Excellent human relations skills to handle diverse interactions with residents, families, and staff.
- Good written and oral communication skills in English.
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
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