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Customer Service Representative

1 month ago


Le Mars, Iowa, United States Iowa State Bank Inc Full time
Job Summary

This role is responsible for delivering exceptional customer service and support to our clients. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Provide customer service and support to clients via phone, email, and in-person
  • Process transactions, including deposits, withdrawals, and loan payments
  • Balance cash drawers and vaults daily
  • Prepare statements for mailing to clients
  • Participate in the late-night rotation schedule and assist with teller duties as needed
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Ability to work in a team environment and adapt to changing priorities
  • Strong communication and problem-solving skills
Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

  • While performing the duties of this Job, the employee is regularly required to talk or hear
  • The employee is occasionally required to stand, walk, and sit
  • The employee must occasionally lift and/or move up to 20 pounds
Salary

$16-19 depending on experience