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Client Service Representative

1 month ago


Coral Springs, Florida, United States VCA Animal Hospitals Full time
Client Service Representative

We are seeking a highly skilled and compassionate Client Service Representative to join our team at VCA Animal Hospitals.

About the Role

The Client Service Representative is the face of our hospital, responsible for delivering exceptional customer service to our clients and their pets. This role requires a personable and professional individual who can build trust and confidence with our clients.

Key Responsibilities
  • Schedule and confirm appointments, ensuring seamless communication with clients and our veterinary team.
  • Provide exceptional customer service, addressing client inquiries and concerns in a timely and professional manner.
  • Process payments, present fees, and recommend products and services to meet our clients' needs.
  • Manage medical records, charts, reports, and correspondence, maintaining accurate and up-to-date information.
  • Ensure the hospital is clean and well-maintained, adhering to our high standards of animal care and safety.
What We Offer

We provide a competitive compensation package, including medical, dental, and vision benefits, paid vacation, and a 401(k) plan. Our team members also enjoy generous pet care discounts and a supportive work environment.

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please visit our career page.