Account Manager Facility Services

1 day ago


Miami FL USA, United States Pritchard Industries Full time
Job Summary

Pritchard Industries is seeking a highly skilled and experienced Zone Manager to lead commercial cleaning operations in the Southeast Region. This is a key role that requires strong leadership, communication, and problem-solving skills to ensure the delivery of high-quality services to clients.

Key Responsibilities
  • Develop and implement long-term strategies to drive business growth and improve operational efficiency.
  • Oversee daily operations, including scheduling, training, and performance management of staff.
  • Manage corporate expenses related to customer deliveries and identify opportunities to reduce costs.
  • Meet regularly with clients to ensure their satisfaction with current contract services and identify their changing needs and requirements.
  • Review service delivery and staffing reports to identify service and/or contract issues.
  • Analyze processes and practices to ensure they meet customer needs and service expectations.
  • Collaborate with company leaders to evaluate location performance, understand opportunities to enhance service effectiveness, and stay informed about regulatory trends that may impact the business.
  • Understand all customer contract commitments and schedule services accordingly.
  • Allocate resources appropriately for customer sites and maintain adequate inventories of supplies.
  • Monitor service delivery performance, identify any deficiencies in delivery, and work with Operations and Sales staff to address these issues.
  • Recruit, train, and develop new staff to ensure a skilled and motivated team.
  • Interact with senior-level managers and/or ownership of both current and potential clients to promote business.
Requirements
  • Bachelor's degree preferred.
  • Minimum five years of progression in a janitorial or similar industry, with operations management and/or building/facilities management experience.
  • Strong communication skills, both verbal and written, to effectively communicate with building owners, senior management staff, clients, vendors, and staff.
  • Effective problem-solving, leadership, organizational, and planning skills.
  • Strong business development experience, skills, and ideas.
Benefits
  • Salary: $75,000 to $85,000 per year.
  • Paid holidays and vacation time.
  • Health benefits package.
  • Ancillary benefits, including life insurance, long-term disability, FSA, and dependent spending care.
  • 401K.
  • Opportunity for growth.
  • Bonus and commission potential.
  • Car allowance.
  • Phone and laptop provided.

Pritchard Industries is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, ethnicity, gender; gender identity, sexual orientation, pregnancy, childbirth or related medical condition, age, disability, or handicap, servicemember status, relationship or association with a protected veteran, and any other category protected by Federal, state, or local law.



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