Bilingual Service Account Manager

3 days ago


Miami FL USA, United States UnitedHealth Group Full time
About the Role

We're seeking a highly skilled Bilingual Service Account Manager to join our team at UnitedHealth Group. As a key member of our customer service team, you will play a critical role in delivering exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Resolve customer issues through timely and accurate problem identification and resolution
  • Route issues to the appropriate department or account manager as needed
  • Deliver resolution or status of issues requiring additional research
  • Work closely with UHC account management and the client's benefits team
What You'll Need

To be successful in this role, you'll need to be fluent in English and Spanish, with excellent communication and problem-solving skills. You'll also need to be able to work independently and as part of a team, with a strong attention to detail and ability to multitask.

Why UnitedHealth Group?

We're a leading health care company dedicated to simplifying the health care experience and creating healthier communities. As a Bilingual Service Account Manager, you'll have the opportunity to make a real difference in the lives of millions of people, while working in a fast-paced and dynamic environment.



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