Guest Service Specialist
5 days ago
Serves as the primary point of contact for guests at a Navy Gateway Inn and Suites or Navy Lodge property. Handles all aspects of guest stays, including special requests and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service-related office operations, and the safety, security, and privacy of all guests.
Duties and Responsibilities:
- Maintains a welcoming demeanor and positive attitude, demonstrating effective communication skills when interacting with guests.
- Assists guests with all requests, either in person or via telephone, including making, confirming, and canceling room reservations, collecting payments, and presenting lodging receipts.
- Greets and welcomes guests upon arrival, ensuring outstanding guest relations.
- Communicates with lodging associates and the chain of command regarding operations, guest issues, or situations requiring immediate attention.
- Applies knowledge of standard operating procedures, processes, and rules governing patron eligibility, receiving requests, and processing reservations within established guidelines.
- Reconciles shift transactions of all accounts and outlets, ensuring complete balancing while maintaining guest service.
- Registers and assigns rooms to guests, issuing room keys or cards, transmitting and receiving messages, and keeping records of occupied rooms and guest accounts.
- Operates a multi-line telephone system, recording and delivering messages as required, and answering inquiries pertaining to services, base facilities, area attractions, and travel directions.
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Guest Services Shuttle Driver
2 weeks ago
Panama City Beach, Florida, United States Guest Services Full timeJob SummaryThe Resort Commuter Vehicle Operator will transport guests and their luggage from designated parking areas to resort amenities, ensuring a safe and enjoyable experience for all passengers.Responsibilities:Operate a vehicle over specified routes or to specified destinations, following established time schedules and adhering to traffic regulations...
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Parking and Guest Services Specialist
5 days ago
Apollo Beach, Florida, United States Evolution Parking & Guest Services Full timeJob Summary:This role involves delivering exceptional customer service to guests in a professional, courteous, and efficient manner. You will be responsible for assisting arriving and departing guests with opening and closing doors, parking and securing vehicles, unloading luggage, retrieving vehicles in a timely manner, and extending a friendly welcome to...
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Tram Driver and Resort Shuttle Specialist
2 weeks ago
Panama City Beach, Florida, United States Guest Services Full timeJob Description: As a Tram Driver at Guest Services, you will play a vital role in transporting guests and their luggage between designated parking areas and resort amenities. This is an excellent opportunity to provide exceptional customer service and contribute to the success of our team.Key Responsibilities:Transport Guests: Drive tram vehicles safely and...
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Guest Services Manager Lead
5 days ago
Apollo Beach, Florida, United States Evolution Parking & Guest Services Full timeEvolution Parking & Guest Services: A Leader in Luxury Valet ParkingWe are seeking a highly skilled Guest Services Manager Lead to join our team at Evolution Parking & Guest Services. As a leader in the luxury valet parking industry, we pride ourselves on providing exceptional service to our clients and their guests.About UsEvolution Parking & Guest Services...
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Hotel Guest Services Representative
7 days ago
Apollo Beach, Florida, United States Evolution Parking & Guest Services Full timeJob Description:As a Hotel Guest Services Representative with Evolution Parking & Guest Services, you will be the first point of contact for our hotel guests. Your primary responsibility will be to provide exceptional customer service, ensuring a smooth and pleasant experience for our guests. This includes assisting with parking and retrieving vehicles,...
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Guest Services Representative
5 days ago
Panama City Beach, Florida, United States Navy Exchange Full timeJob Description: As a Guest Services Representative with the Navy Exchange, you will play a critical role in ensuring that our guests have an exceptional experience during their stay. Your primary responsibility will be to provide top-notch customer service, responding to guest requests and resolving any issues that may arise.You will be responsible for...
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Guest Services Team Lead
1 week ago
Apollo Beach, Florida, United States Evolution Parking & Guest Services Full timeAbout UsWe are Evolution Parking & Guest Services, America's exclusive provider of specialized valet parking and front door services for top hotels nationwide.We take pride in delivering exceptional service and exceeding customer expectations. As a valued member of our team, you will have the opportunity to work with a dynamic group of professionals who...
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Guest Service Ambassador
5 days ago
Panama City Beach, Florida, United States Navy Exchange Full timeJob SummaryWe are seeking a highly motivated Guest Service Representative to join our team at Navy Exchange. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a seamless experience for all visitors.
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Resort Commuter Vehicle Operator
2 weeks ago
Panama City Beach, Florida, United States Guest Services Full timeJob DescriptionWe are seeking a highly skilled and experienced Resort Commuter Vehicle Operator to join our team at Guest Services. This role involves transporting guests and their luggage from designated parking areas to resort amenities, ensuring a safe and enjoyable experience for all passengers.Key Responsibilities:Drive a vehicle over specified routes...
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Transportation Operations Coordinator
2 weeks ago
Panama City Beach, Florida, United States Guest Services Full timeCompany Overview: Founded in 1917, Guest Services has earned a reputation as a premier hospitality management company and National Park Service concessionaire in the United States. We pride ourselves on providing best-in-class services across various client sites.Job Summary: We are seeking a Tram Driver to transport guests and their luggage between...
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Guest Service Specialist
4 weeks ago
Deerfield Beach, Florida, United States RaceTrac Full timeWe are seeking a Guest Service Specialist to join our team at RaceTrac. In this role, you will be responsible for providing outstanding customer service to our guests, responding to their needs in a timely and professional manner.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have the ability to...
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Parking and Guest Experience Specialist
7 days ago
Apollo Beach, Florida, United States Evolution Parking & Guest Services Full timeBecome a part of our growing team at Evolution Parking & Guest Services, a leading provider of valet parking and front door services. As a Valet Attendant, you will play a vital role in delivering exceptional guest experiences, working closely with colleagues to ensure seamless operations.Main Responsibilities:Provide outstanding customer service to...
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Store Associate
3 weeks ago
Panama City Beach, Florida, United States Spencer Gifts Full timeAs a Store Associate - Guest Services at Spencer Gifts, you will play a critical role in creating a welcoming and engaging shopping experience for our guests. Your responsibilities will include maintaining high standards of guest services, processing transactions efficiently, and supporting the Store Management Team in achieving sales goals.About the...
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Tram Operator
2 weeks ago
Panama City, Florida, United States Guest Services Full timeSalary: $16.00 per hourJob OverviewAs a Tram Driver with Guest Services, you will be responsible for transporting guests and their luggage to various resort amenities while ensuring a safe and enjoyable experience.
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Concert Guest Services Specialist
1 month ago
Miami Beach, Florida, United States Live Nation Entertainment Full timeJob SummaryWe are seeking a highly skilled and courteous individual to join our team as a Concert Guest Services Specialist at Live Nation Entertainment. This role requires exceptional customer service skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Greet guests promptly and professionally, providing a...
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Luxury Guest Experience Coordinator
5 days ago
Apollo Beach, Florida, United States Evolution Parking & Guest Services Full timeJoin our team as a Valet Attendant and take advantage of a competitive salary range of $14-$14 per hour, paid bi-weekly, plus daily cash tips. Our benefits package includes health, dental, and vision insurance, 401K with company match, employee discounts, and paid time off.You will be responsible for delivering first-class customer service to guests in a...
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Luxury Guest Experience Coordinator
2 weeks ago
Apollo Beach, Florida, United States Evolution Parking & Guest Services Full timeTake Your Career to the Next Level with Evolution Parking & Guest Services!We are seeking a highly motivated Parking Operations Director to join our team at Evolution Parking & Guest Services. As a leader in the luxury valet parking industry, we pride ourselves on providing exceptional service to our clients and their guests.About UsEvolution Parking & Guest...
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Guest Services Coordinator
2 weeks ago
Deerfield Beach, Florida, United States One Hope United Full timeJob Summary: Reception Services SpecialistAbout the Role:We are seeking an organized and detail-oriented Reception Services Specialist to join our team at One Hope United. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling customer inquiries, and maintaining accurate records.
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Guest Experience Manager
5 days ago
Panama City Beach, Florida, United States Navy Exchange Full timeGuest Experience ManagerBase Salary: $55,000 per year.We are looking for a skilled and experienced Guest Experience Manager to lead our front desk team. This role involves overseeing the day-to-day operations of the front desk, ensuring that guests receive exceptional service and attention to detail.Responsibilities:Lead and manage the front desk team,...
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Guest Service Agent
2 weeks ago
Daytona Beach, Florida, United States Premier Resorts Management Inc Full time**Job Title:** Guest Service Agent - Hospitality SpecialistWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Premier Resorts Management Inc. in Daytona Beach, Florida. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is...