Guest Services Team Lead

3 days ago


Apollo Beach, Florida, United States Evolution Parking & Guest Services Full time
About Us

We are Evolution Parking & Guest Services, America's exclusive provider of specialized valet parking and front door services for top hotels nationwide.

We take pride in delivering exceptional service and exceeding customer expectations. As a valued member of our team, you will have the opportunity to work with a dynamic group of professionals who share your passion for delivering outstanding results.

Job Description:

This role requires a detail-oriented individual with excellent communication skills to assist the Guest Services Manager in overseeing and coordinating all activities related to valet operations.

The ideal candidate will possess strong organizational skills, with the ability to multitask in a fast-paced environment. A valid US Driver's License and experience in valet parking are essential requirements for this position.

Key Responsibilities:

  • Ensure each guest receives outstanding service by providing a friendly environment.
  • Assist the Guest Services Manager in coordinating all activities related to valet operation.
  • Recommend measures to improve performance, guest satisfaction, and efficiency.

Requirements:

  • Associates Degree, High School Diploma, or GED, or relevant working experience.
  • Understanding of general business practices, including accounting, human resources, and customer service.
  • Experience in valet parking, with a valid US Driver's License.
  • 2+ years in a management position, with experience using HRIS platforms like ADP.

Benefits:

  • Health, Dental, and Vision Insurance.
  • 401K with company match.
  • Employee Discounts with selected retailers.
  • Paid Time Off and Company Paid Holidays.

We offer a competitive salary range of $46,000-$50,000 per year, plus benefits. If you are passionate about delivering exceptional service and exceeding customer expectations, we encourage you to apply.



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