Guest Services Representative

3 days ago


Panama City Beach, Florida, United States Navy Exchange Full time
Job Description: As a Guest Services Representative with the Navy Exchange, you will play a critical role in ensuring that our guests have an exceptional experience during their stay. Your primary responsibility will be to provide top-notch customer service, responding to guest requests and resolving any issues that may arise.

You will be responsible for managing front desk operations, including check-in and check-out processes, handling guest requests, and maintaining accurate records of guest stays. You will also be required to communicate effectively with guests, respond to inquiries, and resolve complaints in a professional and courteous manner.

A successful Guest Services Representative must be able to work independently, think critically, and make sound judgments in high-pressure situations. If you have a passion for delivering exceptional customer service and working in a dynamic environment, we encourage you to apply for this exciting opportunity

Estimated Salary: $45,000 - $65,000 per year, depending on location and experience.

Benefits:
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Opportunities for advancement within the company.


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