Senior Operations Supervisor

4 weeks ago


Woodridge, Illinois, United States American Water Full time

About the Role

We are seeking a highly skilled Senior Supervisor, Operations to join our team at American Water. As a key member of our operations team, you will be responsible for supervising the day-to-day wastewater collection system operations in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Key Responsibilities

  • Supervise and coordinate regional construction, operations, and maintenance within established budget limitations.
  • Assure policies, procedures, programs, and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
  • Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
  • Obtain all required permits, licenses, rights of way, etc. required for proper compliance.
  • May be involved in customer service-related issues.
  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
  • Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
  • Supports manager to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
  • Continue to reinforce the importance of developing a diverse workforce.
  • Work collaboratively with other functional leads to mitigate business risks.
  • Implement effective communications at all levels of our operations.
  • Provide effective leadership that will enhance our abilities to be flexible to changing business environments.

Requirements

  • Knowledge of the regulated wastewater business and the regulations impacting the business.
  • Knowledge of process and operational areas.
  • Strong construction background.
  • Minimum 2-5 years' experience in operations.
  • Bachelor's degree preferred or equivalent experience preferred.
  • Active state Driver's License required, with the ability to pass a motor vehicle report.
  • Minimum class S-4 wastewater license preferred.
  • Certifications/Training in Safety preferred.

Work Environment

Indoor and outdoor environment. 24/7 operations.

Competencies

  • Prioritizes & Role Models Safety
  • Self-Awareness
  • Develops Talent
  • Plans, Aligns, & Directs
  • Drives Engagement
  • Decision Quality

About American Water

American Water is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, we provide safe, clean, reliable, and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations.

We are committed to Equal Employment Opportunity (EEO) and prohibit employment discrimination for employees and applicants based on age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran, or other status protected by federal, state, and local laws.



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