Credit Representative 2

4 weeks ago


Woodridge, Illinois, United States Edward Don Full time
Credit Representative 2 Job Summary

This position is responsible for collecting accounts receivable and credit review orders prior to shipment for a designated portfolio of accounts in accordance with established policies, practices, and procedures. The Credit Representative II will have the authority to approve credit for new accounts up to a specified amount determined by the supervisor.

Key Responsibilities
  • Monitor customer receivable aging and take corrective action as necessary.
  • Contact customers by phone and fax to resolve past due accounts.
  • Work closely with sales representatives to enlist their help on past due accounts.
  • Maintain documentation on all collection activities.
  • Obtain approval from supervisor before accepting payment plans or partial settlements.
  • Place accounts on credit hold following standard operating procedures.
  • Notify sales representatives of accounts going on credit hold or being placed for collection.
  • Review orders prior to shipping and approve or hold according to standard operating procedures.
  • Issue credit memos for reasons other than merchandise returns.
  • Reconcile and resolve out of balance conditions.
  • Prepare reports for management on the status of accounts receivable.
Requirements

High School Diploma or GED equivalent is required with a minimum of 1 to 3 years of applicable credit/collection experience extending commercial lines of credit. Ability to multi-task in a fast-paced environment, follow detailed instructions, and communicate effectively both orally and in writing. Intermediate proficiency with Microsoft Office/365 is required.

Edward Don & Company is an Equal Opportunity Employer-M/F/Vets/Disabled.



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