Credit Representative 2
4 weeks ago
This position is responsible for collecting accounts receivable and credit review orders prior to shipment for a designated portfolio of accounts in accordance with established policies, practices, and procedures. The Credit Representative II will have the authority to approve credit for new accounts up to a specified amount determined by the supervisor.
Key Responsibilities- Monitor customer receivable aging and take corrective action as necessary.
- Contact customers by phone and fax to resolve past due accounts.
- Work closely with sales representatives to enlist their help on past due accounts.
- Maintain documentation on all collection activities.
- Obtain approval from supervisor before accepting payment plans or partial settlements.
- Place accounts on credit hold following standard operating procedures.
- Notify sales representatives of accounts going on credit hold or being placed for collection.
- Review orders prior to shipping and approve or hold according to standard operating procedures.
- Issue credit memos for reasons other than merchandise returns.
- Reconcile and resolve out of balance conditions.
- Prepare reports for management on the status of accounts receivable.
High School Diploma or GED equivalent is required with a minimum of 1 to 3 years of applicable credit/collection experience extending commercial lines of credit. Ability to multi-task in a fast-paced environment, follow detailed instructions, and communicate effectively both orally and in writing. Intermediate proficiency with Microsoft Office/365 is required.
Edward Don & Company is an Equal Opportunity Employer-M/F/Vets/Disabled.
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