Client Partnership Specialist
4 days ago
This role is part of our Public Sector Sustainability Business, where you will be responsible for providing recurring effort to communicate performance relative to the KPIs aligned with the client strategy. You will periodically revise strategy in collaboration with the client, ensure that our internal commitments are delivered with excellence, and promote/support additional value from our extensive line of solutions inside the Schneider Electric organization with a primary focus on Client Services but ultimately aligned with the client priorities.
Key Responsibilities- Consultative, Relationship Management
- Business Development
- Market Strategy Development
- Integrity: being above board in all internal & external relationships
- Decisiveness: can sort through information and make appropriate and timely decisions
- Initiative: recognizes opportunity and action without being asked
- Diligence: energized by being diligent in meeting deadlines and completing tasks on time
- Thoroughness: pays close attention to detail and produces accurate work in a timely fashion
- Responsibility: understands expectations and follows through in accomplishing them
- Serve as the primary point of contact for assigned clients
- Complete understanding of the basic operation of customer facilities including, but not limited to, the client's business operation, key contacts and their respective roles, their market risk tolerance, industry pressures, project investment requirements, and energy information infrastructure
- Ability to learn new offering content and directly engage client with opportunity to sale
- Determine key client stakeholders for the successful management of demand side deliverables
- Advise and develop client vision, create a strategic energy plan, and manage against it, including determined key performance indicators, with the internal team members
- Communicate regularly to assigned stakeholders within client organization and ensure buy-in for project goals and objectives
- Responsible for client contract renewal, addition of available energy demand side management services, and negotiations of said items
- Collaborate with internal sales teams to introduce Schneider Electric's capabilities to the assigned clients and identification of potential solutions to be offered
- Lead, manage, complete, and delegate tasks specific to the assigned clients to ensure each client is served with excellence and sees the value being delivered
- Lead the assigned clients to making cost effective decisions related to their energy costs and usage to strategically position each company
- Coordinate assigned client meetings using internal resources when appropriate, prepare the materials for the meeting(s), and present to all levels of the client's organization
- Ability to learn and effectively use Schneider Electric's proprietary databases designed to assist in managing the client's energy program
- Preferred degree in Sales, Marketing, Business, Communications, or related areas
- 2-5 years of experience, with a (or will have a) 4-year college/university degree by the start date
- Demonstrated leadership in previous organizations/work environment
- Communication skills, building rapport easily, and social skills are a must
- This individual should demonstrate the ability to communicate effectively, manage relationships, identify and solve problems, and drive exceptional results
- High interest in the energy industry and generating or leading energy related opportunities for an end user
- Proficient computer experience in Microsoft Office Products particularly Word, Excel, and PowerPoint
- Proficient using task management programs or knowledge with Asana
- High commitment to the company's vision and values
- Excellent analytical skills and attention to detail
- Excellent communication skills both verbal and written
- Proven track record of providing excellent customer service internally and externally
- Effective working in team environment
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