Customer Support Coordinator

1 week ago

San Diego, California, United States Powers Plumbing Full time
Job Overview

Powers Plumbing is seeking a dedicated dispatcher to enhance our operational efficiency in the plumbing service sector.

The successful candidate will exhibit a vibrant personality, exceptional organizational capabilities, and meticulous attention to detail. Effective communication skills, both written and verbal, are essential for maintaining robust customer relationships. This role is pivotal in supporting the daily operations and customer service functions of the organization.

Key Responsibilities:

  • Manage Incoming Communications: Respond to phone calls and general inquiries via email, directing them to the relevant internal teams as necessary.
  • Schedule Coordination: Organize meetings by aligning the availability of various stakeholders, both internal and external.
  • Resource Organization: Develop and uphold dispatch schedules to ensure that service calls and technicians are efficiently managed.
  • Visitor Liaison: Serve as the primary contact for walk-in customers at the office.
  • Policy Communication: Inform staff about new processes, regulations, and guidelines.
  • Support Executive Operations: Arrange travel and manage communications for senior staff as required.
  • Social Media Management: Oversee and maintain the company’s presence on platforms such as Facebook, Twitter, Instagram, and YouTube.
  • On-Call Availability: Be prepared to handle scheduling emergencies remotely during weekends and evenings.

Qualifications:

  • High school diploma or equivalent.
  • 1-2 years of experience in roles such as executive assistant, administrative assistant, or receptionist is preferred.
  • Strong organizational, communication, and time-management skills.
  • Ability to thrive in a fast-paced work environment.
  • A positive and energetic demeanor.
  • Resourcefulness, creativity, and adept problem-solving abilities.
  • Familiarity with office equipment including printers, tablets, and computers.
  • Willingness to learn service dispatching software.
  • Availability for remote on-call duties during weekends and evenings.

Benefits: Powers Plumbing offers a comprehensive benefits package that includes healthcare, dental and vision coverage, 401k plans, vacation and holiday pay, sick leave, membership benefits, retirement savings, and opportunities for professional training and development.

About Powers Plumbing:

Powers Plumbing has been a trusted name in plumbing services for over a century, serving both residential and commercial clients. As a family-owned and locally operated business, we are committed to our community and dedicated to providing outstanding customer service.

Our work environment promotes positivity and a service-oriented culture, emphasizing the importance of our skilled plumbing specialists. We continuously strive to attract and retain top talent in the industry.

We are equipped to address a wide array of plumbing needs, from routine maintenance to complex installations. Our unwavering commitment to customer satisfaction ensures prompt response times and reliable service, allowing our clients to have peace of mind.

For more information about our services, please visit our website. Experience the difference with Powers Plumbing, where exceptional service and customer satisfaction are our top priorities.

  • Customer Support Specialist

    1 week ago

    San Diego, California, United States U.S. Legal Support Full time

    Job OverviewAre you passionate about delivering exceptional customer service and possess strong communication skills? Do you enjoy troubleshooting and assisting others?U.S. Legal Support is looking for a Customer Support Specialist who demonstrates excellent listening abilities, attention to detail, and proficient problem-solving skills. The responsibilities...

  • Customer Support Coordinator

    1 week ago

    San Diego, California, United States Finance of America Full time

    Client Support Specialist (Temporarily Remote)Job Category: Operations Requisition Number: SUPPO02644Job OverviewThe Client Support Specialist plays a crucial role in delivering operational and transactional assistance to all stakeholders of Finance of America, including contractors, property owners, lenders, and municipal partners. This position ensures...

  • Customer Support Coordinator

    1 week ago

    San Diego, California, United States Finance of America Full time

    Client Support Specialist (Temporarily Remote)Job Category: Operations Requisition Number: SUPPO02644Job OverviewThe Client Support Specialist plays a crucial role in delivering operational and transactional assistance to all stakeholders of Finance of America, including contractors, property owners, lenders, and municipal partners. This position is...

  • Customer Support Administrative Coordinator

    2 weeks ago

    San Diego, California, United States Guild Mortgage Full time

    Customer Service Admin AssistantJob Category: Loan Servicing Requisition Number: CUSTO13598Company OverviewGuild Mortgage Company has been a trusted name in mortgage banking since 1960, committed to assisting homeowners and buyers. Our mission is to deliver accessible home financing options while ensuring exceptional service and professionalism in the...

  • Client Support Specialist

    3 hours ago

    San Diego, California, United States U.S. Legal Support Full time

    About the Role:U.S. Legal Support is seeking a highly skilled and customer-focused Client Support Specialist to join our team. As a key member of our operations team, you will play a critical role in providing exceptional support to our clients and ensuring the smooth delivery of our services.Key Responsibilities:Client Communication: Respond to client...

  • Client Support Specialist

    4 hours ago

    San Diego, California, United States U.S. Legal Support Full time

    About the Role:U.S. Legal Support is seeking a highly skilled and customer-focused Client Support Analyst to join our team. As a key member of our operations team, you will play a critical role in providing exceptional support to our clients and ensuring the smooth delivery of our services.Key Responsibilities:Client Communication: Respond to client...

  • Customer Support Coordinator

    2 weeks ago

    San Bernardino, California, United States ShipMonk Full time

    Role OverviewThe Customer Support Coordinator will be responsible for monitoring the progress of active service requests and identifying those that necessitate prompt communication with our logistics team or our dedicated support specialists.Key ResponsibilitiesAssess the current status of open service requests.Engage with the Operations Support team to...

  • Student Support Coordinator

    1 week ago

    San Diego, California, United States CAP Activities Full time

    Job OverviewStudent Support CoordinatorCAP Activities is in search of a passionate Student Support Coordinator to enhance our team. As a recognized institution in the field of English language education, we prioritize creating a supportive and organized learning atmosphere for our diverse student body. The selected individual will be instrumental in...

  • Customer Support Coordinator

    1 week ago

    San Marcos, California, United States ERS- Paula - Todd Full time

    Job OverviewPosition Summary:Job Title: Coordinator, Customer SupportLocation: Not specifiedDepartment: Customer SupportKey Responsibilities:Facilitates the customer quotation process, manages pricing contracts, and oversees customer program details. Updates pricing in the internal system as necessary.Ensures the smooth progression of orders throughout the...

  • Senior Customer Support Manager

    7 days ago

    San Diego, California, United States Motorola Solutions Full time

    Job DescriptionJob Title: Senior Customer Support ManagerJob Summary:The Senior Customer Support Manager is responsible for managing the lifecycle service business for assigned customer contracts and ensuring customer satisfaction with Motorola Solutions Public Safety Customers. This role requires strong leadership and communication skills to effectively...

  • Customer Operations Coordinator

    2 weeks ago

    San Diego, California, United States Rivo Holdings Full time

    At RIVO, we appreciate dedication and performance, nurturing a culture of advancement and promoting teamwork across various departments.We recognize the distinct talents and experiences that each team member contributes, understanding that this diversity enhances our organization and supports our core principles: Respect, Integrity, Value, and Opportunity....

  • Retail Customer Experience Coordinator

    3 days ago

    San Diego, California, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.Key ResponsibilitiesCustomer...

  • Customer Service Coordinator

    1 day ago

    San Diego, California, United States Mattress Firm Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Mattress Firm. As a key member of our logistics team, you will be responsible for routing all deliveries and providing exceptional customer service to our internal and external customers.Key ResponsibilitiesSchedule DeliveriesCoordinate with...

  • On-Site Support Coordinator

    2 weeks ago

    San Diego, California, United States SPS North America Inc Full time

    Job Title: On-Site Support CoordinatorReports To: The On-Site Support Coordinator will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview:The On-Site Support Coordinator (OSC) delivers outstanding office and mail services in a versatile capacity for roles where regular staff are...

  • Customer Technical Support Associate

    1 week ago

    San Diego, California, United States Booz Allen Hamilton Full time

    Position Overview:The role of the Customer Technical Support Associate is pivotal in assisting Navy program offices with the operational and logistical aspects of the Navy Marine Corps Intranet (NMCI). This position involves coordinating with service providers to ensure timely delivery of solutions and managing the organization of software updates and...

  • Customer Service Coordinator

    5 days ago

    San Diego, California, United States Mattress Firm Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Mattress Firm. As a key member of our operations team, you will be responsible for routing all deliveries and providing exceptional customer service to our internal and external customers.Key ResponsibilitiesSchedule DeliveriesCoordinate delivery...

  • Customer Technical Support Associate

    1 week ago

    San Diego, California, United States Booz Allen Hamilton Full time

    Position Overview:The Customer Technical Support Associate will play a vital role in assisting Navy program offices with the operational and logistical support of the Navy Marine Corps Intranet (NMCI). This position involves coordinating with service providers to ensure timely delivery of technical services and maintaining an organized inventory of assets...

  • Customer Service Coordinator

    2 weeks ago

    San Diego, California, United States Powers Plumbing Full time

    Job OverviewPowers Plumbing is seeking a dedicated dispatcher to enhance our operations in the plumbing sector.The successful candidate will be a dynamic individual with outstanding organizational capabilities, meticulous attention to detail, and effective communication skills in both written and verbal formats. This role is pivotal in nurturing strong...

  • Senior Customer Support Leader

    1 week ago

    San Diego, California, United States Circle K Full time

    Location: Circle K Availability: Flexible Scheduling Position Overview: Join our dynamic team as a Senior Customer Support Leader. If you thrive in a vibrant, fast-paced environment and are eager to advance your career, this role is designed for you. As a Senior Customer Support Leader, you will benefit from: Comprehensive Medical, Vision, Dental, and Life...

  • Customer Supply Chain Coordinator

    12 hours ago

    San Diego, California, United States Fastenal Full time

    Job SummaryFastenal is seeking a highly motivated and detail-oriented Customer Supply Chain Support to join our team. As a key member of our operations team, you will play a critical role in supporting the customer's supply chain to improve the performance of the onsite business.Key ResponsibilitiesRespond to and coordinate resources relative to customer...