Full-Time Evening Receptionist Position

3 weeks ago


Murfreesboro, Tennessee, United States Toyota of Murfreesboro Full time

Receptionist Role Overview


At Toyota of Murfreesboro, every employee plays a vital role in our success. Our fast-paced environment makes this an exciting place to work. We reward individuals who are ready to work hard and stay motivated.


**Must be available to work every Saturday and Sunday**


Benefits


  • Medical, Dental & Vision Insurance


  • 401k


  • Life Insurance


  • Paid Training - Sales


  • Paid Vacation


  • Paid Holidays


  • Employee Discounts on products & services


Responsibilities


  • Answer phones and direct consumers to the proper department and follow up in a timely manner


  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution


  • Operate switchboard telephone system


  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold


  • Assist the managers with various clerical duties as needed


  • Be friendly, professional, courteous and efficient when working with all customers and employees


  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently

  • Will be cross-trained in other areas
  • Must be available to work every Saturday and Sunday.
  • Hours are 11:00am-8:00pm Monday-Saturday and 12:00pm to 6:00pm Sunday.

Qualifications


  • Experience with Microsoft Office suite is a plus


  • Available to work flexible hours on weeknights & weekends


  • Ability to communicate customers' interests needs and requests to management and sales personnel


  • Professional personal appearance


  • Clean driving record



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