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Senior Cloud Infrastructure Engineer
2 months ago
- Administer Microsoft 365 with a focus on Exchange.
- Acquire, configure, and maintain servers across development, testing, and production environments.
- Collaborate with vendors to ensure timely procurement of necessary equipment and software while adhering to budgetary and audit controls.
- Design, implement, and sustain high-performance, highly available systems that align with the firm's functional and financial requirements.
- Provide technical and procedural guidance for the implementation of network servers, engaging with internal users, development teams, and other technical personnel.
- Identify opportunities for process enhancements through optimal server utilization.
- Create and maintain documentation outlining activity levels and subsequent steps for each server.
- Deliver regular status updates and gather requirements from various departments, contributing insights into infrastructure products.
- Offer technical support for voice and data network systems, as well as design and support for voice, instant messaging, meeting, and presence environments.
- Conduct server and security audits, system backup procedures, and other recovery processes.
- Work collaboratively with Operations, Quality Assurance, and third-party data centers to provide technical direction on network topologies, server configurations, and administrative tasks related to server management.
- Ensure the timely delivery of hardware and network upgrades, as well as new configurations.
- Document technical requirements, develop project plans, and implement change control procedures.
- Facilitate design sessions and architectural reviews.
- Mentor team members and promote a culture of learning and growth.
- Bachelor's Degree in Computer Networking or a related field.
- 3+ years of experience in maintaining and supporting a Microsoft environment, including Azure, clustering, communications, storage, and virtualization technologies.
- Proficiency in Microsoft 365 administration with Exchange.
- Proven track record of managing and completing projects across diverse computing platforms.
- Familiarity with developing RESTful API interfaces.
- Basic understanding of relational and non-relational databases.
- Experience with messaging and queuing services.
- Knowledge of advanced engineering, administration, and maintenance of multiprotocol routers, multilayer switches, network security devices, and network management systems.
- Able to conduct research into systems issues and products as needed.
- Availability for on-call duties approximately one week per month.
- Strong written and verbal communication skills, along with critical thinking abilities.
- Capable of managing multiple projects simultaneously while being results-oriented.
- Highly motivated, with the ability to work independently and collaboratively.
- Demonstrated analytical and creative problem-solving skills.
- Able to prioritize and execute tasks effectively in high-pressure situations.
- Exhibits ethical behavior and sound judgment in decision-making according to professional standards.