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Sales Representative for Parts and Services
2 months ago
Overview:
Stewart & Stevenson is seeking a Sales Representative for Parts and Services. This role is essential in promoting and selling parts and services across various sectors, including trucking, fleet delivery, marine, construction, mining, oil and gas, emergency services, and industrial machinery. The representative will be responsible for managing an assigned territory to maximize sales profitability and growth.
Key Responsibilities:
1. Develop new customer accounts while maintaining and servicing existing ones.
2. Assess customer needs and interests to align company offerings effectively.
3. Meet sales targets and forecasts set by the department and organization.
4. Assist in the marketing and sales of new products or prototypes to the current market.
5. Review completed projects for discrepancies in component costs.
6. Collaborate with various departments, including engineering, manufacturing, production, and purchasing, to ensure project development and timely delivery of products.
8. Calculate installation or production costs and prepare bid specifications for customers.
9. Negotiate proposals and service contracts with clients.
10. Build and nurture business, social, and networking relationships within the petroleum industry to enhance the company's image.
12. Expedite the resolution of customer issues and complaints.
13. Ensure a strong market presence for products and services by providing guidance and information.
14. Attend sales meetings and industry events to stay informed about market conditions, trends, and developments.
16. Coordinate the installation and testing of machinery, offering solutions to product-related challenges.
17. Evaluate sales performance metrics.
18. Provide management with reports on customer needs, market situations, competitive activities, and opportunities for new products/services.
Qualifications:
- Strong verbal communication skills.
- Clear and concise written communication abilities.
- Adherence to a set of values and accepted standards.
- Goal-oriented with a focus on achieving results.
- Credibility and honesty in the workplace.
- Ability to work well with diverse personalities.
- Effective public presentation skills.
- Strong relationship-building capabilities with customers and colleagues.
- Dependability and trustworthiness.
- Self-motivated to perform tasks to the best of one’s ability.
Education and Experience:
- High School Diploma or GED with three to seven years of relevant experience.
Computer Skills:
- Proficient in Microsoft Office Suite (Word, Excel, Outlook). Experience with Oracle is preferred.
Other Requirements:
- Ability to create strong presentations for clients and deliver them effectively.
- Adherence to company pricing guidelines and procedures.
- Capability to wear Personal Protective Equipment (PPE) as required.
Physical Activities & Requirements:
- Standard Office Criteria
Working Conditions:
- Office environment, customer locations, and occasional exposure to manufacturing settings.
