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Guest Experience Advocate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate. As a Guest Advocate, you will be responsible for delivering an exceptional guest experience by providing personalized service, resolving guest concerns, and promoting our products and services.
Key Responsibilities- Provide exceptional guest service by greeting, thanking, and engaging with guests in a genuine and welcoming manner.
- Resolve guest concerns and issues in a timely and professional manner.
- Promote and sell our products and services to guests, including our loyalty program and digital services.
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
- Maintain a clean and organized work area, including restocking supplies and maintaining a safe and secure environment.
We're looking for a team member who is passionate about delivering exceptional guest service, is able to work in a fast-paced environment, and is comfortable with technology. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
Requirements- Ability to communicate effectively with guests and team members.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Ability to lift and move merchandise up to 15 pounds and occasionally up to 40 pounds.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
Target is a leading retailer with a commitment to delivering exceptional guest service and providing a positive work environment for our team members. We offer competitive pay, benefits, and opportunities for career growth and development.