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Guest Experience Ambassador

1 month ago

Oceanside, California, United States Marriott Full time
Job Summary

We are seeking a skilled Guest Experience Specialist to join our team at Courtyard San Diego Oceanside. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations throughout the hotel.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner.
  • Take ownership of the guest experience in main areas of the hotel, with a focus on providing personalized service and exceeding guest expectations.
  • Empower guests to feel at home by providing a wide range of services, including meal delivery and local area recommendations.
  • Collaborate with colleagues to ensure seamless operations and maintain a safe and welcoming work environment.
  • Meet or exceed quality standards and maintain a professional appearance and communication style.
Requirements
  • High school diploma or equivalent required.
  • No related work experience necessary, but a passion for delivering exceptional guest experiences is essential.
  • No supervisory experience required.
  • No license or certification necessary.
Benefits

We offer a competitive hourly rate of $22.20, as well as a range of benefits, including health care, flexible spending accounts, 401(k) plan, earned paid time off, and life insurance.

Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to non-discrimination and believe in hiring a diverse workforce to sustain an inclusive, people-first culture.