Office Assistant II

1 day ago


Plainfield, New Jersey, United States Joliet Junior College Full time

Job Title:

Office Assistant II

Job Summary:

This position serves as a clerk to the Adjunct Faculty Center, requiring a high level of confidentiality, professionalism, and efficiency. The successful candidate will have a variety of clerical and secretarial duties, exercising discretion and making considerable judgments, initiative, and independent action in establishing or adapting work procedures to new situations.

Key Responsibilities:

  1. Respond to adjunct faculty inquiries regarding college procedures and provide support with the use of computer and office equipment in the Center.
  2. Answer phone calls, take and relay messages, and distribute adjunct faculty mail.
  3. Handle emergency absence reporting, room conflicts, and faculty/student communication issues.
  4. Process, create, and publish results of student course evaluations.
  5. Process equipment and supply requests, work orders, and other facility-related requests.
  6. Prepare and type correspondence, documents, internal and external reports, and other related materials.
  7. Maintain a high level of confidentiality related to students, faculty, and staff.
  8. Work collaboratively across college departments and with individuals.
  9. Plan and schedule appointments, events, and maintain calendars.
  10. Notify department chairs and secretaries of instructor notices related to tardiness or absence.
  11. Review office procedures and suggest necessary changes.
  12. Participate in achieving departmental and college goals and objectives.
  13. Perform related duties as assigned.

Requirements:

  • High school degree or equivalent.
  • Three (3) years of progressively responsible clerical experience.
  • Extensive personal computer skills and a thorough knowledge of software applications, including Microsoft Office and Excel, Student Information Systems, e-mail, and Internet.
  • Effective organizational and interpersonal skills.
  • Ability to work effectively in a fast-paced, customer-focused, and rapidly changing environment.
  • Self-motivated, self-directed work ethic, and enthusiastic contributing team member.
  • Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence and emotional intelligence.
  • Demonstrated commitment to the college's core values of respect and inclusion, sustainability, integrity, collaboration, humor, and well-being, innovation, and quality.

Preferred Qualifications:

  • Associate's degree.
  • English and Spanish verbal and written communication proficiency.
  • Demonstrated multicultural competence.

Physical Demands:

  • Normal office physical demands.
  • Ability to travel between campus locations and to and from community events.
  • Ability to travel in state and nationally.

Working Conditions:

  • Duties are performed indoors in the usual office and/or outdoor environment.


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