Medical Assistant II Team Lead Physician Practice

3 days ago


Plainfield, New Jersey, United States Franciscan Health Full time
Job Summary

We are seeking a highly skilled Medical Assistant II Team Lead to join our Physician Practice team. As a Medical Assistant II Team Lead, you will be responsible for providing direct patient care, customer service, and clinical support to our patients and staff.

Key Responsibilities
  • Provide direct patient care, including rooming patients, taking vitals, and administering medications.
  • Provide customer service to internal and external customers via phone, electronic, and in-person.
  • Monitor clinical staff in-baskets and patient requests to deliver timely and accurate services.
  • Assist with clinical scheduling and provide guidance to team members for assignments and priorities.
  • Oversee and update POCT, patient care processes, protocols, and log books.
  • Review and follow through on prior authorizations, referrals, and medication refills.
  • Enter patient information into the electronic medical records system and use systems to produce and conduct referrals, prior authorizations, medication research, and other related duties.
Requirements
  • High School Diploma/GED
  • Certificate in Medical Assisting
  • 2 years of Medical Assisting experience
  • Basic Life Support Program (BLS) certification
  • One of the following certifications: CMA, NCMA, CCMA, or RMA
What We Offer

Franciscan Health is an equal opportunity employer and offers a competitive salary and benefits package.



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