Front Desk Coordinator

5 days ago


Raleigh, North Carolina, United States Summit Hospitality Incorporated Full time
About the Role:

The successful candidate will be responsible for creating a warm and welcoming atmosphere for our guests. As a key member of our front-of-house team, you will be expected to work efficiently and effectively to ensure seamless communication and smooth operations throughout the hotel.

Key Responsibilities:

  • To manage and coordinate guest reservations and arrivals
  • To prepare floor plans and designate server/buddy zones for optimal guest experience
  • To remain aware of flow of service and adjust accordingly
  • To constantly check-in with management and escalate any issues that may arise

Requirements:

  • A minimum of 2+ years' experience in a high-volume polished casual setting
  • Exceptional people skills and ability to train others quickly and efficiently
  • Proficient in inventory control and people management


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