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Hospital Front Desk Representative

3 weeks ago

Raleigh, North Carolina, United States Vets Pets Full time

Veterinary Receptionists play a crucial role in ensuring the smooth operation of our hospital. If you're passionate about delivering exceptional customer service and providing compassionate care to animals, we encourage you to apply for this challenging and rewarding role.

About the Role

This Hospital Front Desk Representative will be responsible for managing front desk operations, including scheduling appointments, handling phone calls, and maintaining accurate records. The ideal candidate will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.

Responsibilities:

  • Provide exceptional customer service to clients and their pets
  • Schedule patient appointments and ensure seamless communication
  • Answer incoming calls and direct them to the appropriate person
  • Maintain accurate and up-to-date records
  • Process client payments and handle cash transactions
  • Assist with daily operations and contribute to a positive work environment

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of experience in a veterinary setting preferred
  • Excellent communication and organizational skills