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Patient Services Representative

2 months ago

Provo, Utah, United States Serenity Healthcare Full time
Job Overview

Position: Receptionist
Location: Provo, UT

Are you passionate about fostering connections with individuals? Serenity Healthcare is on the lookout for a dedicated receptionist to enhance our team in Provo, UT. This role is centered around patient interaction, necessitating outstanding communication and interpersonal abilities to ensure a remarkable experience for our clients. Your meticulous attention to detail and proactive mindset will play a crucial role in facilitating a smooth patient journey, leaving a positive and lasting impression on all who visit our facility.

Important Note: This position involves working with individuals facing severe emotional challenges, which may be distressing for some candidates.

Benefits at Serenity Healthcare

  • Opportunities for Career Growth
  • Comprehensive Medical, Vision, and Dental Coverage (Serenity covers 90% of your insurance premium)
  • Paid Time Off
  • 10 Recognized Holidays Off
  • 401k Retirement Plan
  • Employee Referral Incentives

Key Responsibilities

  • Maintain and update patient records during each visit.
  • Foster a welcoming environment by building rapport and remembering patients' names and stories.
  • Address inquiries, alleviate concerns, and respect individual boundaries while being sensitive to unique challenges.
  • Ensure a supportive patient experience through compassion and assistance.
  • Assist with various administrative tasks throughout the day.

Required Qualifications

  • High School Diploma or GED.
  • Strong verbal and written communication skills, along with basic mathematical proficiency.
  • Demonstrated ability to manage multiple tasks in a dynamic environment.
  • Minimum of 1 year of full-time experience in customer service, reception, or a related field.

About Serenity Healthcare

Serenity Healthcare stands at the forefront of healthcare technology. By utilizing cutting-edge medical devices recently introduced to the market, we empower our patients to achieve long-term success, even when other treatments have not yielded results. Backed by evidence-based research and proven outcomes, we are committed to helping patients reclaim their lives through an innovative approach to healthcare.

Employment Type: Full-time

Office Hours: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm

*This position is subject to the successful completion of a criminal background check upon hiring.

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