Front Desk Specialist

3 weeks ago


Foxboro, United States Residence Inn Foxborough Full time
Job Summary: We are seeking a detail-oriented Front Desk Specialist to join our team at Residence Inn Foxborough. In this role, you will be responsible for reconciling all hotel cashier transactions, reviewing and organizing management reports, and ensuring the accuracy of guest billings and city ledger transactions. You will also provide exceptional customer service, handle guest requests, and maintain a warm and friendly demeanor at all times.

As a Front Desk Specialist, you will work with financial information and data, prioritize job functions to meet deadlines, and perform guest services functions as required. You will also audit and reconcile financial and statistical reports, prepare and distribute necessary daily reports, and input and update financial information into our corporate communications network. This is an exciting opportunity to join a dynamic team and contribute to the success of our hotel.

Salary: $45,000 - $55,000 per year.

About the Role:
* Reconcile all hotel cashier transactions
* Review and organize management reports
* Ensure accuracy of guest billings and city ledger transactions
* Provide exceptional customer service
* Handle guest requests
* Maintain a warm and friendly demeanor at all times
* Work with financial information and data
* Prioritize job functions to meet deadlines
* Perform guest services functions as required
* Audit and reconcile financial and statistical reports
* Prepare and distribute necessary daily reports
* Input and update financial information into corporate communications network

About Us:
Highgate is a premier real estate investment and hospitality management company with a rapidly expanding presence in the US and abroad. Our portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. We offer a dynamic and supportive work environment, competitive compensation packages, and opportunities for career growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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