Residential Support Specialist

4 weeks ago


Union, Kentucky, United States Rumpke Consolidated Companies, Inc. Full time

Job Summary:

Rumpke Consolidated Companies, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our residential customers, resolving issues, and ensuring their satisfaction.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with a team of customer service representatives to meet overall customer satisfaction goals
  • Utilize strong communication and problem-solving skills to resolve complex customer issues
  • Stay up-to-date on company policies and procedures to provide accurate information to customers

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Basic computer skills and proficiency in software applications

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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