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Host/Hostess - Downtown Location

2 months ago

St Louis MO USA, United States Westin St. Louis Full time
About Our Team

The Westin St. Louis is a dynamic and customer-focused hotel that prides itself on delivering exceptional guest experiences. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for their stay with us.

Key Responsibilities
  • Meet and greet guests, offering a warm welcome and escorting them to their table.
  • Manage reservations, special functions, and daily operations in the restaurant.
  • Maintain a clean and organized dining area, ensuring a pleasant atmosphere for our guests.
  • Communicate effectively with colleagues and management to ensure seamless service.
  • Perform other duties as assigned to support the team and deliver exceptional guest experiences.
Requirements
  • High school diploma or equivalent required; college degree preferred.
  • Previous hotel experience an asset.
  • Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to stand for long periods, move efficiently, and perform essential job functions with or without reasonable accommodations.
  • Basic computer skills and ability to accurately input information.
  • Ability to observe and respond to emergency situations.
  • Effective verbal and written communication skills, with the ability to adapt to different audiences.
Benefits

At HEI Hotels and Resorts, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) savings plan with matching funds. We also provide pet insurance, vacation time, and opportunities for professional growth and development.

We are committed to creating a diverse and inclusive workplace, where all associates feel valued and supported. If you're passionate about delivering exceptional guest experiences and growing your career, we encourage you to apply.