Weekend Lead Host/Hostess

2 days ago


Springfield MO USA, United States Bethesda Group, LLC Full time
Job Title: Weekend Lead Host/Hostess

Join our team at Bethesda Group, LLC as a Weekend Lead Host/Hostess and play a vital role in ensuring exceptional dining experiences for our residents, families, and guests.

Job Summary:

We are seeking a highly organized and customer-focused individual to oversee meal service operations on weekends. As a Weekend Lead Host/Hostess, you will be responsible for ensuring seamless service, maintaining high standards of cleanliness, and providing exceptional customer service.

Key Responsibilities:
  • Ensure adequate staffing on shift by communicating with community leadership.
  • Assist with training and development of culinary serving staff.
  • Attend staff meetings and assure resident, family, and guest feedback is directed to community leadership.
  • Assign sections and tables to ensure timely service.
  • Oversee cleaning and preparation of the dining room and tables.
  • Maintain other service areas, such as hydration stations and beverage stations.
  • Take orders and assure drinks are filled according to residents' and guests' requests.
  • Serve and oversee the service of residents and guests.
  • Track resident attendance and coordinate with care staff.
  • Manage guest reservations and ensure private dining rooms are prepared.
  • Assist with special events and ensure all cleaning checklists are completed.
Requirements:
  • High school diploma or equivalent preferred.
  • Experience with food production and service, sanitation, and safety.
  • Previous supervisory experience.
  • ServSafe Certification.
  • Ability to work independently and as a team.
  • Excellent organizational, motivational, and leadership skills.
  • Ability to manage stress in a constructive manner.
  • Fluency in English.
Working Environment/Physical Requirements:

Moderate physical activity required, including handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently. Ability to lift residents, with assistance, over 100 pounds.


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