Host/Hostess
3 weeks ago
About the Role:
We are seeking a highly skilled and enthusiastic Host/Hostess to join our team at Forgotten Tonic. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to greet guests, manage the waiting list, and ensure a seamless transition to their table.
Key Responsibilities:
* Greet guests and manage the waiting list in a timely and efficient manner
* Provide menus and answer initial questions to guests
* Seat guests at tables or in waiting areas, taking into account table rotation and server workload
* Engage with guests to ensure they are happy with their food and service
* Respond to complaints and help resolve issues
* Answer phone calls, take reservations, and answer questions
* Maintain a knowledge of the menu and be able to answer questions
* Assist with other positions in the restaurant as needed
Requirements:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Knowledge of the menu and restaurant operations
* Ability to multitask and prioritize tasks
What We Offer:
* Competitive hourly rate
* Employee discount
* Referral program
* Health, dental, and vision insurance
Work Environment:
* Upscale casual restaurant and bar
* 8-hour shift
* Friday and Saturday availability
* Holidays
Education and Experience:
* None required
Language:
* English (required)
Work Location:
* One location
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