Patient Care Coordinator

2 days ago


Morgantown, West Virginia, United States WEST VIRGINIA UNIVERSITY RESEARCH CORPORATION Full time
About the Opportunity

The West Virginia University Research Corporation is seeking a highly skilled Patient Navigator to join our team. As a Patient Navigator, you will play a critical role in the management of patients enrolled in the CHOICE study, ensuring seamless coordination across the healthcare system.

Key Responsibilities:

  • Establish and maintain close relationships with patients and their families, serving as a primary point of contact.
  • Strategize to identify payor populations and verify insurance benefits to ensure coverage for obesity treatment.
  • Maintain a working knowledge of insurance payors' pre-certification requirements and proactively review policies for changes to prevent delays.
  • Educate providers and staff on payor regulations to prevent denials.
  • Remove barriers to care by identifying resources for patients and helping them navigate healthcare services.
  • Coordinate appointments with laboratory or diagnostic testing, ensuring adherence to appointments and managing the patient wait-list.
  • Assist with getting prescriptions filled, assessing cost and availability.
  • Document patient information and obtain outside records as needed.
  • Engage family and community resources to meet patients' emotional, social, and financial needs.

Requirements:

  • Associate's degree in Healthcare Management, Public Health, or a related field. Bachelor's degree preferred.
  • A minimum of two years of experience in the healthcare field.
  • Any equivalent combination of related education and/or experience will be considered.

We offer a comprehensive benefits package, including 13 paid holidays, paid time off, 403(b) retirement savings, and a range of health insurance options. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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