Insurance Client Support Specialist

2 weeks ago


Topeka, Kansas, United States Mike Rumford Agency Full time
About The Organization

The Mike Rumford Agency embodies innovation in the insurance sector, upholding Allstate's fundamental principles and commitment to excellence. Our team prioritizes exceptional service while nurturing a collaborative and vibrant workplace. Become a part of a culture that values both individual and collective achievements.

Position: Client Service Specialist
Compensation

$30,000 to $50,000, contingent on experience and performance incentives.

Perks
  • Annual Base Salary + Commission + Bonus Potential
  • Paid Time Off (PTO)
  • Health Coverage
  • Monday to Friday Work Schedule
  • Retirement Savings Plan
  • Parental Leave
  • Hands-on Training Opportunities
  • Evenings Off
  • Commission Incentives
Key Responsibilities
  • Professionally manage customer inquiries and calls.
  • Assist and welcome clients with agency offerings.
  • Efficiently process insurance payments and modifications.
  • Conduct audits and follow up on premium adjustments.
  • Keep customer records and agency documentation current.
  • Accurately log client interactions in agency systems.
  • Prepare and dispatch communications to clients.
  • Work collaboratively with colleagues and propose service enhancements.
Qualifications

Licensing Requirements:

  • Property and Casualty (P&C) License is mandatory.
  • Life and Health (L&H) License is recommended within 180 days.

Skills and Competencies:

  • Outstanding interpersonal and communication abilities.
  • Detail-oriented with excellent organizational capabilities.
  • Capacity to multitask and collaborate effectively in a team.
  • Proficient in agency management systems and software applications.


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