Retail Banking Associate

22 hours ago


Beaver Falls, Pennsylvania, United States Woodforest National Bank Full time
About the Role

At Woodforest National Bank, we are seeking a highly motivated and customer-focused individual to join our team as a Retail Banking Associate. As a key member of our branch team, you will play a critical role in delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Achieve individual sales targets by proactively identifying, marketing, and recommending bank products and services that meet the needs of our customers.
  • Process transactions, open accounts, and perform account maintenance to ensure seamless customer experiences.
  • Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines to ensure efficient operations.
  • Employ problem-solving skills to address customer inquiries and concerns in a manner consistent with our Woodforest Experience training.
Requirements
  • 1 year of relevant sales and/or customer service experience, or an equivalent amount of directly related college education or volunteer service.
  • Previous in-store banking experience is preferred, but not required.
  • Must be positive and engaging, with excellent communication and interpersonal skills.
Working Conditions

As a Retail Banking Associate, you will work in a fast-paced branch environment, standing most of the time, with occasional walking, moving, bending, stooping, or sitting for brief periods. You may be required to lift and carry items up to 30 lbs.

What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are an Equal Opportunity / Affirmative Action employer, committed to diversity and inclusion in the workplace.



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