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Retail Banking Leadership Position

2 months ago

Wichita Falls, Texas, United States Equity Bank Full time
Opportunity to Lead a High-Performing Team at Equity BankKey Responsibilities
  • Enhance Retail Banking Profitability and Community Presence
    • Meet retail banking objectives effectively.
    • Manage expenditures prudently.
    • Reduce risk exposure through sound operational practices.
    • Execute retail banking policies and procedures.
    • Make proactive referrals to increase revenue.
    • Engage in community initiatives to enhance the bank's image.
  • Guide and Develop the Retail Banking Team
    • Implement effective sales management practices.
    • Provide on-site leadership and encouragement.
    • Support employee development and related matters.
    • Establish performance goals and offer coaching.
  • Ensure Exceptional Customer Service Delivery
    • Exhibit outstanding customer service abilities.
    • Create an inviting atmosphere for clients and staff.
    • Proactively address client concerns.
    • Align banking products and services with client requirements.
    • Assess small business clients' needs and satisfaction through visits.
  • Maintain Compliance with Relevant Laws and Regulations
    • Understand and adhere to applicable laws and regulations.
    • Follow procedures for opening deposit accounts.
    • Complete required compliance training periodically.
  • Perform additional duties as necessary.
Qualifications and Skills
  • High School Diploma or equivalent
  • Preferred prior experience in banking
  • Strong interpersonal, verbal, and written communication skills
  • Proficient in Windows-based computer systems
  • Ability to uphold confidentiality
  • Detail-oriented with strong organizational capabilities
  • Collaborative team player with problem-solving skills
  • Willingness to travel for training purposes

Note: The above details provide a summary of the job role and are not an exhaustive list of responsibilities and qualifications.

Physical Demands

This position may involve standing, walking, bending, and occasionally lifting up to 25 pounds. It may also require stooping, kneeling, crouching, or reaching. Reasonable accommodations can be made for individuals with disabilities.