Commercial Lines Insurance Risk Manager

1 week ago


Northampton, Massachusetts, United States Alera Group Full time
About Us

At Alera Group, we are a client-focused, independent insurance agency with a rich history spanning over 150 years. With two office locations in Northampton, MA, and Holyoke, MA, we have provided insurance protection to thousands of individuals and businesses throughout New England.

Job Overview

We are seeking an experienced Commercial Lines Insurance Risk Manager to join our Property & Casualty team. This role will be responsible for servicing Commercial Lines clients, writing new policies, and advising clients on policy coverage recommendations.

Key Responsibilities
  • Servicing Commercial Lines clients through various channels, including calls, emails, faxes, mail, and office visits
  • Writing new Commercial Lines policies for existing and new clients, including quoting, application preparation, RMV paperwork, binders, policy issuance, and down payments
  • Discussing and advising clients on policy coverage recommendations
  • Account rounding, seeking opportunities to quote other lines of insurance to contribute to the agency's growth
  • Reviewing renewal policies, making suggestions to clients, and remarketing if necessary to retain business
  • Guiding clients through the claims reporting process and being available to assist with client questions throughout the claim process
Requirements

To be successful in this role, you will need:

  • At least 2 years of Commercial Lines Insurance experience
  • A High School diploma or equivalent
  • A Property & Casualty License (or willingness to obtain one within 6 months)
  • Prior Customer Service experience
  • Exceptional organizational skills and ability to multitask in a fast-paced office
  • Knowledgeable in Microsoft Office Suite
  • Strong teamwork skills
Benefits

We offer comprehensive benefits to our employees, including medical, dental, STD, LTD, and life insurance, 401k, paid time off, and much more.

Work Arrangements

This is a hybrid position, requiring remote and in-office work. We are ideally looking for candidates who can live in NH, VT, MA, RI, CT, NY, or ME.

Compensation

The estimated salary for this role is $65,000 to $75,000, based on experience.



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