Insurance Account Manager

6 days ago


Northampton, Massachusetts, United States Alera Group Full time

We are seeking a highly skilled Insurance Account Manager to join our Property & Casualty team at Alera Group.

Key Responsibilities
  • Deliver exceptional service to commercial lines clients through proactive communication and issue resolution.
  • Create new commercial lines policies for existing and new clients, including quoting, application preparation, and policy issuance.
  • Develop and advise clients on tailored policy coverage recommendations.
  • Drive account growth by identifying opportunities to quote other lines of insurance.
  • Review renewal policies, suggest changes, and remarket if necessary to retain business.
  • Clients will be guided through the claims reporting process with assistance provided throughout the claim process.

Requirements:

  • A minimum of 2 years of commercial lines insurance experience is required.
  • A high school diploma is mandatory.
  • A Property & Casualty License is essential or obtainable within 6 months of employment.
  • Prior customer service experience is necessary.
  • Exceptional organizational skills and the ability to multitask in a fast-paced office environment are crucial.
  • Mastery of Microsoft Office Suite is also necessary.

This is a hybrid position (remote and in-office) located in Northampton, MA. Ideal remote candidates reside in NH, VT, MA, RI, CT, NY, or ME.

The estimated salary range for this position is $65,000 - $75,000 based on experience.



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