Account Executive, Outbound Sales Specialist

2 weeks ago

Denver, Colorado, United States AEG Full time
Job Summary

We are seeking a highly motivated and results-driven Account Executive, Outbound Sales to join our team. As a key member of our sales team, you will be responsible for establishing and growing customer relationships to drive revenue growth through the sale of ticketed inventory at Coors Field.

Key Responsibilities
  • Perform outbound calls to generate sales and develop new business opportunities.
  • Utilize a consistent contact attempt process to follow up, nurture, and qualify leads.
  • Meet or exceed daily/weekly/monthly/yearly sales and productivity goals.
  • Complete all assigned tasks, including follow-up calls and cold calls, up to 60 calls per day.
  • Use the Customer Relationship Management System (CRM) to track calls and provide detailed updates on lead lists, sales numbers, and overall progress.
  • Provide exceptional customer service to clients, existing ticket holders, prospects, and any inbound/referral accounts.
  • Assist with day-of-game and other special events.
Offseason Responsibilities
  • Research and contact potential leads from business directories, web searches, or digital resources.
  • Maintain relationships with current customers for renewal opportunities.
  • Assist with the Season Ticket and Passport renewal process.
  • Participate in training sessions highlighting new sales techniques and customer buying patterns.
  • Brainstorm and communicate recommendations for new sales opportunities/packages.
  • Other responsibilities as assigned.
Requirements
  • Excellent time management, communication, and interpersonal skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Archtics and Salesforce experience preferred.
  • 1-2 years of ticket sales experience preferred.
  • Excellent customer service skills.
Working Conditions/Work Schedule
  • During the baseball season, you must be able to work a flexible schedule that will include some evenings and weekends.
  • Off-Season: Monday through Friday; 8 am to 5 pm.
  • Must be willing to work at least 40 hours per week all year round.
Salary Range
  • Base compensation range is $50,000/year. In addition to the base pay, this role offers the opportunity to earn a commission on top of the base compensation, providing a total compensation range of $50,000 - $70,000/year. Total compensation is determined by candidate experience and generated revenue.
  • As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, job-related skills, and any other factors the Colorado Rockies consider relevant to the hiring decision for this position.
  • In addition to the base salary, the Club believes in providing a very competitive and generous compensation and benefits package for its employees. Benefits include, but are not limited to, Medical, Dental, Vision, 401(k) with employer match, generous vacation and holiday program, employee parking, employer-provided game tickets to home games, onsite fitness classes and experiences, employee discounts on merchandise, and so much more. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended at any given time.

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