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Customer Service Representative

2 months ago

Troy, Michigan, United States Kelly Mcgrath - State Farm Agent Full time
Customer Relations Representative

As a valued member of our team at Kelly McGrath - State Farm Agent, you will play a crucial role in delivering exceptional customer experiences that drive the growth of our successful insurance agency.

We are seeking a highly skilled and customer-focused individual who can effectively manage customer inquiries, resolve issues, and maintain client records. If you have a passion for helping others and a strong desire to succeed in a dynamic and supportive environment, we encourage you to apply.

Key Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Maintain accurate and up-to-date client records
  • Assist with customer retention strategies to ensure long-term relationships
  • Coordinate with other departments to ensure seamless customer satisfaction
Requirements:
  • Strong communication and problem-solving skills
  • Experience in customer service or a related field
  • Ability to handle high-pressure situations with poise and professionalism
What We Offer:

We offer a competitive hourly rate of $25.00 per hour and a dynamic work environment that fosters growth and development. Our team is dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

We are located in Troy, NY and serve customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.