Customer Service Representative
4 weeks ago
Job Description
At Refloor, we are seeking a skilled Customer Service Representative to join our team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls to set appointments for in-home consultations.
Key Responsibilities:
- Assist customers with their inquiries and concerns
- Explain the features and services of our products to customers
- Enter customer data into the system
Requirements:
- Positive and professional demeanor
- Problem-solving ability
- Willingness to learn and work as a team with initiative
- Preferred: At least one year of sales-based call center experience
Benefits:
- $15-$17
- PTO including paid holidays
- 401(k)
- Medical, dental, vision insurance
- Life insurance
- Employee discount
About Refloor:
Refloor is the leading flooring company in America, and we are committed to providing exceptional customer service to our clients.
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