Customer Service Representative

7 days ago


Troy, Michigan, United States Refloor Full time

Job Description

At Refloor, we are seeking a skilled Customer Service Representative to join our team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls to set appointments for in-home consultations.

Key Responsibilities:

  • Assist customers with their inquiries and concerns
  • Explain the features and services of our products to customers
  • Enter customer data into the system

Requirements:

  • Positive and professional demeanor
  • Problem-solving ability
  • Willingness to learn and work as a team with initiative
  • Preferred: At least one year of sales-based call center experience

Benefits:

  • $15-$17
  • PTO including paid holidays
  • 401(k)
  • Medical, dental, vision insurance
  • Life insurance
  • Employee discount

About Refloor:

Refloor is the leading flooring company in America, and we are committed to providing exceptional customer service to our clients.



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