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Customer Service Representative

4 weeks ago

Troy, Michigan, United States Re-Bath Full time
Job Description

We're seeking a highly motivated and results-driven Customer Service Representative to join our dynamic team at Re-Bath. As a key member of our sales team, you will be responsible for generating leads, setting appointments, and maintaining our lead databases.

Key Responsibilities:
  • Lead Generation: Utilize your exceptional communication skills to generate leads through outbound calls and explore diverse prospecting methods to expand our lead database.
  • Appointment Setting: Master the art of setting appointments for our sales representatives with qualified leads, ensuring seamless coordination and follow-up.
  • Database Management: Maintain accurate and up-to-date lead databases, recording interactions and providing regular reports on lead generation and appointment-setting activities.
Requirements:
  • 5+ years of customer service experience
  • Proficient in MS Word, Excel, and Outlook
  • Excellent communication and time management skills
  • Ability to navigate CRM software and lead tracking systems
  • Friendly, enthusiastic, and customer-service oriented
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

As a Customer Service Representative at Re-Bath, you will have the opportunity to work in a fast-paced and dynamic environment, collaborating with our team to drive sales growth and exceed performance metrics.