Returns Processing Specialist

1 week ago


Sherwood, Oregon, United States Berrett Brothers Inc Full time
Job Overview

We are seeking a detail-oriented and customer-focused Returns Processing Specialist to join our team in Beaverton, OR. This role is responsible for processing merchandise returns and exchanges, communicating with customers and sales channels, and providing excellent customer service.

This position requires strong math skills, accuracy, and organization abilities.

Duties and Responsibilities:

  • Process returns and exchanges efficiently and under company guidelines
  • Count and input item label information into the inventory tracking system
  • Communicate with Amazon or customers regarding return status
  • Provide basic support to operations and customer service teams
  • Maintain high levels of customer satisfaction through effective communication and issue resolution

Requirements:

  • Licensed to work in the United States
  • Exceptional English written and verbal communication skills and customer service
  • Basic computer and internet skills: email and Microsoft Office suite


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