Order Processing Representative

5 days ago


Sherwood, Oregon, United States Volt Workforce Solution Full time

Volt Workforce Solution is seeking a dedicated and detail-oriented Order Processing Representative to join our team in Sherwood, OR. As an Order Processing Representative, you will play a crucial role in ensuring the smooth operation of our order processing system.

Job Summary

This is a full-time opportunity that offers a competitive salary range of $24-$25 per hour.

The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will be responsible for answering customer emails and phone calls, taking orders, and assisting with customer inquiries in a professional and courteous manner.

Key Responsibilities
  • Process customer orders accurately and efficiently
  • Analyze customer inquiries and provide solutions in a timely manner
  • Maintain organized notes on customers and update information as needed
  • Contact customers regarding returned orders and exchanges
  • Calculate prices, discounts, and proposals to meet specific customer requirements
  • Maintain up-to-date tax-exempt certificates for Cruise line customers and shipyards
  • Receives and processes payments from customers using electronic transaction services
  • Documents order issues and maintains inventory of shipping supplies
Requirements
  • High school diploma or equivalent required; degree in business or related field preferred
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment
  • Basic computer skills and experience with order management software
Benefits

Volt Workforce Solution offers a comprehensive benefits package, including health, dental, vision, term life, short-term disability, AD&D, 401(k), sick time, and other types of paid leaves (as required by law). We are committed to providing a positive and inclusive work environment for all employees.

Volt Workforce Solution is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to diversity and inclusion in the workplace and encourage applications from qualified candidates of all backgrounds.



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