Patient Access Specialist

2 days ago


Edmond, Oklahoma, United States INTEGRIS Health Full time
Job Description

INTEGRIS Health, Oklahoma's largest not-for-profit health system, is seeking a Patient Access Specialist to join our team in Oklahoma City, OK. As a Patient Access Specialist, you will play a critical role in ensuring the efficient and effective delivery of patient care services.

Responsibilities
  • Ensure the appropriateness of complex patient access transactions, including coverage eligibility, insurance verification, patient portion calculation, and authorization requirement activity.
  • Perform financial counseling activity, including screening for government programs and financial assistance, payment options and arrangements, processing point of service payments, verifying patient demographic information, obtaining signatures for required paperwork, document imaging, and following documentation standards.
  • Accept inbound phone calls from patients, physician offices, insurance carriers, and other stakeholders to resolve concerns and provide information regarding pre-care services, policies, coverage, benefits, and financial liability.
  • Collect patient payments and follow levels of authority to ensure financial clearance.
  • Document all patient account activities concisely, including authorization and patient liability requirements.
  • Perform filing, data entry, and other duties as assigned.
Requirements
  • 1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables).
  • Previous experience in one of the following: scheduling, registration, insurance, billing, collections, and customer service in either a hospital or physician's office setting.
  • College coursework in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred.
  • Must be able to communicate effectively with others in English (verbal/written).
About Us

INTEGRIS Health is the state's largest Oklahoma-owned health system with hospitals, rehabilitation centers, physician clinics, mental health facilities, and home health agencies throughout much of the state. Our mission is to partner with people to live healthier lives.



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